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Thứ Sáu, 13 tháng 5, 2016

The VoIP Business Phone System Boston Buying Guide

By Ruth Burns


There are several VoIP service providers and equipment sellers in Boston. While, this is good, it makes it a hard task for small businesses that are looking for quality business phone systems. Some businesses still go for landline or PST systems instead of VOIP, oblivious of the advantages that come with the latter. It is more flexible, calls get cheaper and the solution is versatile. Here are some considerations that are worthwhile when choosing VoIP business phone system Boston.

Evaluate the telephony infrastructure that is in place and see if it can be used for internet telephony. If your existing telephone system is hybrid, it can support the traditional telephony alongside voice over internet protocol. You may seek assistance from a telephony engineer on the capability of your system and possibility of using it for internet telephony.

If you do not have any systems in place, you should start by ascertaining the size of the company and what units may be needed. For self-hosted systems, you would need the switches, the phones and the interchange software or hardware for the systems to run. Such information will assist you in selection.

Do not forget to pick a scalable telephony system. Such equipment does not need an overhaul in the future when the business grows and staff increases. You will only be required to add some additional components to cater for additional users but not the core. It will save you additional costs in buying a larger system.

You have an option of using cloud-based systems. These systems do not require any hardware as the service provider takes care of technology. All devices using the service connect to a cloud-based application to make and receive call. The business will just be required to pay a monthly fee per every user or a flat fee.

The market is awash with several types of business phones. Each type comes with different functionality options. You should choose business phones depending on the functionality that you would like to have. If you would like to be making video calls and video teleconferencing, you should seek phones that support such. However if do just require phones for calling and a few other functionalities. Simple phones would do. Smartphones can also be used by installing a client that connects to the office system.

If you have a team that spends most of their time in the field, consider buying a virtual phone system. This system connects the business phone to the home phones and the cellphones. However, if they are working in areas with good internet connectivity, you may consider buying smartphones and allowing them to access the service from a downloaded client. Alternatively, you may purchase a PABX and NAT equipment. The NAT equipment makes it possible for the phones to connect with the business system over firewall.

Finally, the service providers are as important as the systems in place. Thus, pick a service provider with great customer care, whose service has high availability and charges affordably. The Better Business Bureau is a good point to check for a company reputation.




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